Website Privacy Policy

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Speak Free Speech Pathology is committed to protecting your privacy and handling your personal information responsibly. This policy explains how we collect, use, and store your personal information obtained online via our website, social media, or other online forms. 

We have adopted the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (the Privacy Act). A copy of the principles can be found at www.oaic.gov.au.

Personal Information is information that identifies an individual. Examples include:

• Names  
• Email address  
• Phone number  
• Health information  
• Resumes  

We collect this information directly from you and from third parties (such as Support Coordinators). 

 We collect personal information for specific purposes:

• To communicate with you about our services or available job positions. 
• To determine access to our services and suitability for roles.  
• To respond to inquiries submitted via forms.  

We may also use personal information for secondary purposes closely related to the primary purpose, where you would reasonably expect it. 

 Sensitive information may include:

• Health information  
• Membership of professional bodies  
• Any other sensitive data you provide  

We will only use sensitive information:

• For the primary purpose it was collected.  
• For a secondary purpose that is directly related to the primary purpose.  
• With your consent, or as required or authorised by law.

Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances, we may receive information from third parties. In such cases, we will take reasonable steps to make you aware of the information provided by the third party. 

We may disclose personal information:

• To third parties with your consent.  
• Where required or authorised by law.  
• To service providers who assist us with our services or recruitment processes.

We store personal information in a way that reasonably protects it from misuse, loss, or unauthorised access, modification, or disclosure.

When personal information is no longer needed for the purpose it was collected, we take reasonable steps to destroy it or permanently de-identify it.

 You may request access to or correction of your personal information:

• Contact us in writing via email at info@speakfreesp.com or phone 0435 214 951.  
• We may verify your identity before releasing information.
• To protect your personal information, we may take steps to verify your identity before releasing the requested information.

When you submit personal information via online forms (for example, Facebook or Instagram lead forms, or our website enquiry forms):

Client / Family Enquiry Forms: 

• The information you provide is collected to respond to your enquiries and assess suitability for our Speech Pathology services.  
• Submitted information may include your name, email, phone number, child’s details, or other relevant information.  
• We will contact you to provide information or discuss how we can support your family.  
• Your information will only be used to respond to your enquiry and provide services, and will not be shared with anyone else.  

Job Applicants / Recruitment Forms: 

• The information you provide is collected to consider you for roles at Speak Free Speech Pathology.  
• Submitted information may include your name, email, phone number, resume, or other details you provide.  
• We will contact you within a reasonable timeframe to screen your interest and provide application instructions.  
• Your information will only be used for recruitment purposes at Speak Free Speech Pathology and will not be shared with anyone else.  

You can request deletion of any information submitted via online forms at any time by contacting us.

We take reasonable steps to ensure your personal information is accurate, complete, and up-to-date. Please notify us promptly if your information changes. 

This Privacy Policy may be updated from time to time. The current version is available on this website at all times.

Last updated: 3 March 2026 

If you have questions or complaints about this policy, please contact us at info@speakfreesp.com or 0435 214 951.